Bajle's Privacy Policy

When you register and use the bajle platform, we collect certain necessary information. This is solely to provide you with the best experience and to keep your account secure. bajle never collects data beyond what is needed.

We collect two main types of data — information you provide directly, and data generated automatically through your use of the platform.

Bajle uses your data only for defined purposes. We are committed to full transparency in every aspect of how your data is used. Below is a detailed breakdown of how bajle uses your information.

• For account creation, verification, and management
• To process all financial transactions, including deposits and withdrawals
• To inform you about bajle promotions, bonuses, and offers (only with your consent)
• To ensure platform security and detect fraudulent activity
• To monitor responsible gaming and identify potential issues
• For customer support and issue resolution
• To meet legal obligations and satisfy regulatory requirements
• To improve the bajle platform overall and enhance the user experience

Bajle never sells your data to advertisers or uses it for profiling-based targeted advertising. Your privacy is our top priority.

Bajle retains your data only for as long as necessary. All information is kept while your account remains active. Even after account closure, certain data may be retained for a specified period due to legal obligations.

• Account data — retained for up to 5 years after account closure
• Financial transaction records — retained for up to 7 years as required by law
• Gaming history — automatically deleted after 3 years
• Cookie & session data — up to 90 days
• Support chat records — deleted after 2 years

Bajle does not sell your personal data to any third party. However, limited data may be shared in specific circumstances to facilitate the delivery of our services.

• Payment Processors: Only the information required to process transactions is shared with bKash, Nagad, and Rocket
• Legal Authorities: Data may be shared with government authorities where required by court order or legal obligation
• Security Partners: Limited data may be shared with trusted security firms for fraud detection purposes
• Game Providers: Only the minimum information required to operate third-party games is shared

In all of the above cases, bajle ensures that third parties comply with our Privacy Policy and use the data received solely for its intended purpose.

Bajle uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled
• Functional Cookies: Used to remember your preferences such as language and theme
• Analytics Cookies: To analyze bajle platform usage — you can disable this

Under bajle's Privacy Policy, you have a number of important rights. To exercise any of these rights, you can reach out to the bajle support team at any time.

• Right to Know: You can find out what personal data bajle holds about you
• Right to Rectification: You can correct any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Right to restrict processing: You can restrict how your data is used for specific purposes
• Right to Portability: You can download and transfer your data at any time
• Right to Object: You can opt out of marketing communications at any time

To exercise any of your rights, email support@bajle.app. bajle will respond to your request within 30 business days.

Bajle is an adults-only platform. We do not knowingly collect data from anyone under the age of 18. If we become aware that a minor's data has been collected, bajle will immediately delete that data and close the associated account.

Bajle employs industry-leading technical and organizational measures to protect your data. Our security team monitors systems around the clock, 24 hours a day.

• All data transfers are secured with 256-bit TLS encryption
• Passwords are stored using bcrypt hashing — never in plain text
• Option available to enable two-factor authentication (2FA)
• Suspicious login attempts are automatically blocked
• Regular penetration testing and vulnerability assessments are conducted
• Servers and databases are hosted in ISO 27001-certified data centers

In the event of a security breach, bajle will notify affected users within 72 hours and take prompt remedial action.

Bajle may update this privacy policy as needed. For significant changes, registered users will be notified in advance via SMS or email.

Updated policies take effect from their publication date, and the "Last Updated" date at the top of the page will reflect the change. If you do not agree to the revised policy, you may request account closure.

For any questions, feedback, or complaints about this privacy policy, please contact bajle's Data Protection Officer.

• Email: support@bajle.app
• Support hours: 24/7, all week
• We typically respond within 24 hours

For more details, visit our FAQ Page View or our About Visit the page.